Marketing
Customer Onboarding Videos That Actually Get Users to Stick
Generic walkthroughs don't drive adoption — personalized ones do. PuppyDog creates AI-powered onboarding videos tailored to each customer's role, plan, and workflow. Automatically. No recording. No editing. No churn.
PuppyDog is trusted by 500+ leading brands
Auto-generate product demos tailored for each persona or person.
Auto-generate at scale
Automatically generate onboarding videos for every customer segment, persona, and use case with zero manual effort from your CS team.
Built for each customer
Personalized video content for each customer based on their role, plan tier, and the features they actually need to see first.
Outcomes that matter
Cut time-to-value, reduce early churn, and scale customer education without adding headcount or booking studio time.
Why SaaS Teams Use PuppyDog for Customer Onboarding
A user onboarding to your platform needs to see reporting and billing. A power user needs the workflow shortcuts. PuppyDog pulls from the customer's profile and generates the right video automatically no manual segmentation, no recording per persona.
Personalized onboarding videos meet customers where they are showing them the exact features that matter to their role. The result is faster 'aha moments,' higher feature adoption, and a measurable drop in early churn.
Your CS team stops recording the same walkthrough for every new segment. PuppyDog handles script generation, avatar presentation, and voiceover automatically. You approve once and scale to every new customer from that point forward.
Integrations
Out-of-the-Box Connectors for Marketing Tech Stack
Track What Works. Optimize What Doesn’t.
Empower your CS team to deliver personalized, role-specific onboarding videos that scale with every new cohort — without adding to their workload.
Replace static docs and generic screen recordings with dynamic video that adapts to each customer's use case, plan, and industry.
Track video engagement by segment — see who watched, who dropped off, and which workflows need better explanation — then optimize automatically.
Case Study
Proven Results with Personalized Product Demo Videos
20,000
300
FAQ
Frequently Asked Questions
What is customer onboarding video software?
PuppyDog is an AI platform that automatically creates personalized product demos for each prospect or customer, no manual effort needed.
Can I create onboarding videos without a video team or recording setup?
Yes. PuppyDog generates onboarding videos using AI avatars, automated scripts, and AI voiceovers. You don't need a camera, a studio, or a video editor. Most teams are up and running in under 30 minutes, and once set up, videos are generated automatically for every new customer segment.
How does PuppyDog personalize onboarding videos for different customers?
PuppyDog uses customer profile data — including role, industry, plan tier, and feature usage — to automatically generate onboarding videos that are relevant to each individual. A new enterprise customer on your advanced plan sees a different onboarding experience than a startup on a free trial. No manual editing required.